(1)Check your bandwidth with your ADSL line speed. We recommend you can go to the statistic page to check your currently speed type is "ADSL 2+" with the IPTV service.
(2)Check whether you enabled the IGMP proxy and snooping on the correct PVC connection with IPTV service.
(3)If the situation still happened, you can try to use the "port mapping" feature to binding the WAN side IPTV service PVC connection and the LAN port.