I can't connect to Internet and other computers on my power line network?

1. Check your IP address and TCP/IP protocol are set up properly for all the computers on your power line network, and try to ping your gateway IP.
2. See if PL-201 Configuration Utility has detected all other powerline device on your power line network. Try plugging both powerline units into adjacent sockets and see if the lights light up. If you are still having a problem, please contact with us.