FAQs

The new series of PLANET IP Stacking Switches as below:
• SGSD-1022
• SGSD-1022P
• SGSW-2840
• SGSW-2840R
• SGSW-2840P

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/Switch and read the documentation for more understandings, thank you.

Please download Updater utility to update the firmware ID first then try to upgrade firmware again. You could follow the procedure as following.
Setp1. Please go visit Planet download center web page http://www.planet.com.tw then pickup SGSW-2840 model to search the utility and press Go button. You could refer to the Figure1.

Figure1. Download center web page

Step2. Please download Updater utility then extract it.
Step3. Please prepare console cable then connect to your PC and SGSW-2840.then execute the Updater utility.
Step4. Turn power off SGSW-2840 then picks up COM port number where your console cable plugged in then press Connect button and turn power on SGSW-2840.

Figure2. Updater Utility Screen

Step5. Please waiting for a while till Finish button enabled then press Finish button.

Figure3. Update Finish Screen

Step6. Turn power off then turn power on, after booting done you can upgrade firmware.

Note:
1. Before using the utility, please close all of application first.
2. Please close the utility first after pressed Finish button.

[Answer]
Certainly, the PLANET MGSW-24160F supports SSL and SSH both. However, they are disabled with default setting. You could enable them what you want. The HTTPS (SSL) and SSH location are under “Security” option on the WEB UI menu.

As CLI command, please refer to follow example.
SWITCH/>security switch https mode enable
SWITCH/>security switch https mode disable
SWITCH/>security switch ssh mode enable
SWITCH/>security switch ssh mode disable

Solution:
The WGSD-10020 / WGSD-10020HP support SFP type auto-detection. However, some of the SFP transceiver can not report the type information at the moment of plug into the slot. As a result, WGSD-10020 / WGSD-10020HP could encounter the detection / synchronization issue and can not runs smoothly.
In such circumstance, we would suggest to pre-setup the port(s) that is going to attach 100Base-FX SFP transceiver to 100 Force mode in the Web page (as figure below), that shall make the connection error free.

At temperature 0 ~ 40 Degrees C range, FNSW-1600P PoE output can achieve 100%. Due to the PSU hardware design, if the temperature arises up to 50 Degree C, it will reduce 20% of Power Budget and higher temperature will reduce the total output power as a result.

1. Different LED indicator and port allocation.
2. Different power consumption / dissipation.