FAQs

Please kindly refer to following information for further reference.

VLAN scenario:
The member ports of VLAN 2 group from two FGSW-2624SF can communications with each other, through the Uplink port 26 (Tagged with PVID 1).
VLAN setting:
1. The same IEEE 802.1Q VLAN setting on both FGSW-2624SF, please choose "802.1Q" in VLAN Operation Mode and we can see default VLAN 1 group include all ports with untagged and PVID 1.




2. We add a new VLAN 2 group, and then assign port 1, port 3, port 5 with Untagged and port 26 with Tagged as member ports.


3. We assign PVID 2 for port 1, port 3 and port 5 and PVID 1 for port 26, then the port 1, port 3 and port 5 from two FGSW-2624SF can communication with each other through the uplink port 26 (Tagged with PVID 1)

Please download Updater utility to update the firmware ID first then try to upgrade firmware again. You could follow the procedure as following.
Setp1. Please go visit Planet download center web page http://www.planet.com.tw then pickup SGSW-2840 model to search the utility and press Go button. You could refer to the Figure1.

Figure1. Download center web page

Step2. Please download Updater utility then extract it.
Step3. Please prepare console cable then connect to your PC and SGSW-2840.then execute the Updater utility.
Step4. Turn power off SGSW-2840 then picks up COM port number where your console cable plugged in then press Connect button and turn power on SGSW-2840.

Figure2. Updater Utility Screen

Step5. Please waiting for a while till Finish button enabled then press Finish button.

Figure3. Update Finish Screen

Step6. Turn power off then turn power on, after booting done you can upgrade firmware.

Note:
1. Before using the utility, please close all of application first.
2. Please close the utility first after pressed Finish button.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/Switch and read the documentation for more understandings, thank you.

No, the FGSW-2620 does not support Jumbo Frame.

1. Different LED indicator and port allocation.
2. Different power consumption / dissipation.

The ELA-100 Ethernet Lightning Arrest Box is an ideal solution to preventing damage (like voltage surge) to Ethernet devices from lightning strikes. It also provides 20 KA lightning surge protection.

1. Different Flash component used.
2. Different firmware structure and management functions.
3. Due to the differences, the firmware is incompatible between version 1 and version 2.