FAQs

Please press Reset button at front panel for 5 seconds then the FGSW-2620VM will reset to factory default mode (username and password: admin, default IP address: 192.168.0.100)

1. Different LED allocation on Fast Ethernet ports and Gigabit combo ports.
V1: 2 LEDs for Fast Ethernet ports and 3 LEDs for Gigabit combo ports.
V2: 1 LED for Fast Ethernet ports and 2 LEDs for Gigabit combo ports.
2. Check the serial number from FCC label that located on bottom of FGSW-2620VM.

Different operate temperature.

yes, due to per port of GSW-1601v3 / GSW-2401v3 support Auto negotiation ability and it can run at 10/100/1000Mbps half / full duplex mode.

Yes. The GSW-1601v3 / GSW-2401v3 support 9K Jumbo frame size.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/Switch and read the documentation for more understandings, thank you.

Please download Updater utility to update the firmware ID first then try to upgrade firmware again. You could follow the procedure as following.
Setp1. Please go visit Planet download center web page http://www.planet.com.tw then pickup SGSW-2840 model to search the utility and press Go button. You could refer to the Figure1.

Figure1. Download center web page

Step2. Please download Updater utility then extract it.
Step3. Please prepare console cable then connect to your PC and SGSW-2840.then execute the Updater utility.
Step4. Turn power off SGSW-2840 then picks up COM port number where your console cable plugged in then press Connect button and turn power on SGSW-2840.

Figure2. Updater Utility Screen

Step5. Please waiting for a while till Finish button enabled then press Finish button.

Figure3. Update Finish Screen

Step6. Turn power off then turn power on, after booting done you can upgrade firmware.

Note:
1. Before using the utility, please close all of application first.
2. Please close the utility first after pressed Finish button.