FAQs

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/Network Peripheral and read the documentation for more understandings, thank you.

1) Reinstall the keyboard by unplugging the keyboard from the control end and then plugging it back.
2) Reboot the PC.
3) For Auto Scan Mode, press [Esc] to exit.
4) Try another keyboard.

1) If the setting for resolution exceeds 1920 x 1440, 60Hz, then set the resolution within the specified range.
2) If the KVM switch is a standalone, then power off the PC. Unplug the special cable of the KVM switch and then power on the KVM switch. Connect the special cable of the KVM switch and power on the PC.
3) If the KVM switch is connected in series, then power off the PC. Unplug the special cable of the KVM switch. Power on the master KVM switch and then start the slave KVM switch. Connect the special cable to the KVM switch and power on the PC.

You can set it through web page or adjust hardware jumper on motherboard. Web page:
1. Go to Admin Home page.
2. Select Server Settings.
3. Select Shutdown of sub menu.
4. Enable "Reset configuration to factory default".
5. Click "Reboot" button for completing the process.

Yes, a specific language home page of the NAS-7410 will be shown in your different language web browsers. It depends on the language version of web browser installed in your client.

The audio function can be switch or not switch when you switch the PCs by keyboard. You can refer to our manual to know how to switch the PC with the audio function at the same time.

Because SmartSync is a memory-consuming operation, memory utilization rate is critical when launching this task. When NAS-7410 detects the free memory is low, the program will terminate the synchronization task. To avoid this situation, we suggest checking the following configurations or timing before launching SmartSync task.
1. Set the SmartSync task to perform at non-rush hour to avoid memory conflict with routine network services.
2. Set a proper SmartSync source path. If the SmartSync source includes up to millions files/directories, that will occupy most of the memory capacity when creating check list, it is suggested assigning the source path in multiple sub-directory in different tasks.