FAQs

Please check the following:

1. The Tx and Rx should connect to each other successfully.
   
2. The baud rate of Tx and Rx should be the same.

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While using the device, we suggest our customers to plug the mouse first and then keyboard into the appointed location on KVM Switch.

Please select Control Panel and then click Appearances and Themes, to
Change the Screen Resolution and adjust the correct screen resolution.

Regarding this detail description, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/FAQ/Network Peripheral and read the documention for more understandings, thank you!

Please make sure you enter the Tx unit Web UI. If you get to the Web UI of Rx, you won’t see the other units in the drop-down list. It’s only for updating firmware usually.

Video Wall：8 x 8.

Video Extender：Theoretically, 1000 are the most as long as each Rx
unit is assigned an IP. However, beware of using the IGMP broadcast protocol supported switch in the network environment and aware of the impact of broadcast on such a network. A pure network for IHD & its IGMP broadcasting is recommended.