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Please confirm first whether any file is downloading or any operation on disk. Close all the application programs accessing NAS probably, and then try again.
Recommend you to use Internet Explorer 7.0 above or other third-party high version browsers.
1) Reinstall the keyboard by unplugging the keyboard from the control end and then plugging it back.
2) Reboot the PC.
3) For Auto Scan Mode, press [Esc] to exit.
4) Try another keyboard.
1) Reinstall the mouse by unplugging the mouse from the control end and then plugging it back.
2) Reboot the PC.
3) For Auto Scan Mode, press [Esc] to exit.
4) Try another mouse.
Note：If you are using a special mouse, we recommend you to install the mouse driver provided by the original manufacturer to maximize its functionality.
1) If the setting for resolution exceeds 1920 x 1440, 60Hz, then set the resolution within the specified range.
2) If the KVM switch is a standalone, then power off the PC. Unplug the special cable of the KVM switch and then power on the KVM switch. Connect the special cable of the KVM switch and power on the PC.
3) If the KVM switch is connected in series, then power off the PC. Unplug the special cable of the KVM switch. Power on the master KVM switch and then start the slave KVM switch. Connect the special cable to the KVM switch and power on the PC.
1) Check whether or not the setting of resolution is too high. The Smart View supports VGA, SVGA, Multisync and XGA (interlaced) resolutions up to 1920 x 1440, 60Hz.
2) The quality of cable is not good enough. Please use high-quality Smart View cables.
Yes. DKVM-1708/1716 is a console that support VGA, keyboard and mouse interface. When you don’t want attach the KVM module, you can connect the console to PC directly without problem.
