FAQs

Please press the reset button for 5 seconds to restore factory setting. System default user name and password: admin

Recommend you to use Internet Explorer 7.0 above or other third-party high version browsers.

Please confirm first whether any file is downloading or any operation on disk. Close all the application programs accessing NAS probably, and then try again.

Under this circumstance, the HDD will be self-checking with power LED blinking quickly.

We recommend you to use Media Player12 or above version, Different DLNA players have limitation for media format support, please check the media player manual for the list of supported format.

we strongly recommend you to use only one network card for that maybe disable client tool function or device system login.

Please check the following:

1. The Tx and Rx should connect to each other successfully.
   
2. The baud rate of Tx and Rx should be the same.