FAQs


Product Category
Keyword
A :

Try to correct the brightness and contrast settings (see section 4.3.1) until they are out of a range where the picture looks grainy. Use the auto adjustment feature to correct a flickering video.

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Was the correct combination of user and password given? On delivery, the user "super" has the password "pass".Moreover your browser must be configured to accept cookies.

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Possibly a firewall prevents access to the Remote Console. Make sure the TCP port numbers 443 or 80 are open for incoming TCP connection establishments.

A :

Check whether the network connection is working in general (ping the IP address of IKVM-17080 / IKVM-17160). If not, check network hardware. Is IKVM-17080 powered on? Check whether the IP address of IKVM-17080 / IKVM-17160 and all other IP related settings are correct! Also verify that all the IP infrastructure of your LAN, like routers etc., is correctly configured. Without a ping functioning, IKVM-17080 / IKVM-17160 can’t work either.

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You have to define a so-called "Button Key". This can be done in the Remote Console settings.

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Make sure your browser cache settings are feasible. Especially make sure the cache settings are not set to something like "never check for newer pages". Otherwise IKVM-17080 / IKVM-17160 pages may be loaded from your browser cache and not from the card.

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This is possibly a Windows XP problem. Try not to move the mouse while XP goes in standby mode.
If an ’internal error’ occurs while uploading the signed certificate, either change the extension of the file to .txt or add a file helper using the Internet Explorer preferences for this type of file. Make sure that the encoding is plain text and the checkbox ’use for outgoing’ is checked. Another possibility is to use a Mozilla based browser.

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