FAQs

Under this circumstance, the HDD will be self-checking with power LED blinking quickly.

We recommend you to use Media Player12 or above version, Different DLNA players have limitation for media format support, please check the media player manual for the list of supported format.

We strongly recommend you to use only one network card for that maybe disable client tool function or device system login.

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more understandings, thank you.

A：1) Reinstall the keyboard by unplugging the keyboard from the control end
and then plugging it back.
2) Reboot the PC.
3) For Auto Scan Mode, press [Esc] to exit.
4) Try another keyboard.

1) Reinstall the mouse by unplugging the mouse from the control end and then plugging it back.
2) Reboot the PC.
3) For Auto Scan Mode, press [Esc] to exit.
4) Try another mouse.
Note：If you are using a special mouse, we recommend you to install the mouse driver provided by the original manufacturer to maximize its functionality.

1) If the setting for resolution exceeds 1920 x 1440, 60Hz, then set the resolution within the specified range.
2) If the KVM switch is a standalone, then power off the PC. Unplug the special cable of the KVM switch and then power on the KVM switch. Connect
the special cable of the KVM switch and power on the PC.
3) If the KVM switch is connected in series, then power off the PC. Unplug the special cable of the KVM switch. Power on the master KVM switch and then start the slave KVM switch. Connect the special cable to the KVM switch and power on the PC.