FAQs

1) Check whether or not the setting of resolution is too high. The Smart
View supports VGA, SVGA, Multisync and XGA (interlaced) resolutions up to 1920 x 1440, 60Hz.
2) The quality of cable is not good enough. Please use high-quality Smart
View cables.

The Wake-On-LAN feature only supports on ENW-9503A.. Even the mother board support this feature, the PC still can’t be awake by the other PC through cards like ENW-9504..

The Full-Duplex means the NIC can receive and send the data at the same time, the theoretic speed can achieve 20/200Mbps. The Half-Duplex means the NIC only can receive or send the data at the same time, the theoretic speed can achieve 10/100Mbps

Please refer to the following pictures:
Step 1: Unscrew the screw from the device.

Step 2 : Then you will see the screw hole.

Step 3 : Tighten the security screw onto the device.

Step 4: Plug in the HDMI cable and tighten the screw to secure.

1. Make sure the device cables are correctly and firmly attached.
2. Set your display device’s (TV, monitor, etc.) input source as HDMI.
3. Check the PC BIOS configuration about the video output setting.
4. Connect your computer to the HDMI Display DIRECTLY to check if the video signal gets through.
5. Slide the Rotary DIP Switch to the correct position.
6. EDID data is inappropriate. Apply EDID Copy to your display.
　 Please refer to the 4.1 EDID Configuration. (User’s Manual)
7. Please reboot or disconnect and connect again.
8. The system will disable the video output signal when it detects non-HDCP compliant display(s) on playing the
　 HDCP video source. All the connected output displays MUST be HDCP compliant while the video source is HDCP
　 compliant.

We suggest you use the same screen resolution to set video wall so that you can get the best performance. If you use the different screen resolution, please try “EDID copy” to solve no display issue.
(Video extender excepted)

You can go to the following website to download the utility.
https://www.dropbox.com/s/54bsszqpbt44tzx/Bonjour Browser.exe