FAQs

Because SmartSync is a memory-consuming operation, memory utilization rate is critical when launching this task. When NAS-7410 detects the free memory is low, the program will terminate the synchronization task. To avoid this situation, we suggest checking the following configurations or timing before launching SmartSync task.
1. Set the SmartSync task to perform at non-rush hour to avoid memory conflict with routine network services.
2. Set a proper SmartSync source path. If the SmartSync source includes up to millions files/directories, that will occupy most of the memory capacity when creating check list, it is suggested assigning the source path in multiple sub-directory in different tasks.

SmartSync does not use CIFS/SMB, FTP or NFS as its communication protocol. It is based on SSL over TCP/IP. This also means SmartSync has its own security policy and won't refer to SMB, FTP or NFS security setting.

The default port number are 873 and 22. You have to open these two ports for SmartSync tasks.

Yes, a specific language home page of the NAS-7410 will be shown in your different language web browsers. It depends on the language version of web browser installed in your client.

You can follow the steps below to set up email event:
1. Go to NAS-7410 Admin Home page and select "Network Settings".
2. Select the sub menu "Email".
3. Enable SMTP Protocol.
4. Fill in correct SMTP server IP address or Fully Qualified Domain Name (FQDN). (*If you fill in FQDN, please make sure you have set DNS server IP address inside NAS-7410.)
5. Fill in a legal user account for login SMTP server purpose.
6. Based on your need, fill in one or two Email Addresses.
7. Click "Apply" and then select "Event" menu to configure further settings.
8. Click "Advance" button in "Configuration" sub menu of "Event".
9. Enable "Email Alert".
10. Check "Event List for Notification" to decide which events can be sent to administrator via email.
11. Click "Apply" button to complete settings.

You can set it through web page or adjust hardware jumper on motherboard. Web page:
1. Go to Admin Home page.
2. Select Server Settings.
3. Select Shutdown of sub menu.
4. Enable "Reset configuration to factory default".
5. Click "Reboot" button for completing the process.

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more understandings, thank you.