FAQs

Please refer the steps below:

1. Connect the IR emitter cable to IHD-410PT, and make IR emitter cable focus to video source device.
   
2. Connect the IR receiver cable to IHD-410PR.
   
3. Power on IHD-410PT and IHD-410PR.
   
4. Make them connect to each other.
   
5. Use the remote controller of video source device to control video source device via IR receiver cable.

The system will disable the video output signal when it detects non-HDCP compliant display(s) playing the HDCP video source. All the connected output displays must be HDCP compliant while the video source is HDCP compliant.

Please check the following:

1. The Tx and Rx should connect to each other successfully.
   
2. The baud rate of Tx and Rx should be the same.

Video Wall: 8 x 16.
Video Extender: Theoretically, 1000 are the most, as long as each Rx unit is assigned to an IP from 65534 IP.

There are three ways to convert the video source. One is to use DIP switch, while the other is to set VLAN port and go with HDMI splitter (matrix).

1. A Tx (transmitter) supports DIP switch for 16 channels, and every time when you convert the source you have to switch DIP of all units to the same number.

2. You can set VLAN to convert the video source. Please refer to the topology below and imagine that the concept is based on your issue.

You can set up port-based VLAN for that transmitter (IHD-410PT), and then for the receiver (IHD-410PR). You can just dynamically swap the receiver port to a different VLAN for video source change. You can swap VLAN via Web interface of the switch.

Instructions about the topology above:

As for Test A

, we set port1 and port3 to a VLAN, and set port2 and port4 to another VLAN. The Rx will convert the source if we change the connection of Rx and switch from port3 to port4.

As for Test B

, we set port1 and port3 to a VLAN, and the Rx will convert the source if we issue the command via telnet to set port2 and port3 to a VLAN.

3. You also could use HDMI splitter (matrix) to convert the sources.

As you see, two sources connect to the input of HDMI matrix, and output to Tx, and then Tx and Rx all connect to the switch.

In this case, we use the HDMI matrix controller to select the source.

1. Make sure the device cables are correctly and firmly attached.
   
2. Set your display device’s (TV, monitor, etc.) input source as HDMI.
   
3. Check the PC BIOS configuration about the video output setting.
   
4. Connect VGA monitor to the Tx's VGA output port to check if the video signal gets through.
   
5. Slide the DIP Switch to the correct position. Please reboot or disconnect and connect again.

Please check the following:

1. The PC installed Bonjour Browser is not in the same LAN as IHD-410PT or IHD-410PR.
   
2. The IP address of PC might be in a different subnet from IHD-410PT/IHD-410PR. Please set the PC’s IP address in the same subnet as IHD-410PT/IHD-410PR.