FAQs

The maximum distance from the Tx to PoE switch and from the Rx to PoE switch is 100 meters.
So the maximum distance between Tx and Rx is 200 meters.

Video Wall: 8 x 16.
Video Extender: Theoretically, 1000 are the most, as long as each Rx unit is assigned to an IP from 65534 IP.

1. The IHD-410PT has a different firmware from the IHD-410PR, so please choose the correct firmware before upgrading the firmware.
   
2. Do not interrupt the upgrading procedure.

Please check the following:

1. The Tx and Rx should connect to each other successfully.
   
2. The baud rate of Tx and Rx should be the same.

Please refer the steps:

1. Turn off the device first.
   
2. Press and hold the reset button, and then turn on the device. Keep pressing the reset button until the ACT and Link LED flash.
   
3. Turn off the device and back on. Once the device is operational again, it has restored to default settings.

The system will disable the video output signal when it detects non-HDCP compliant display(s) playing the HDCP video source. All the connected output displays must be HDCP compliant while the video source is HDCP compliant.

We suggest user do not use the low-resolution monitor to watch the higher quality video source. The screen resolution can only be backward compatible, not forward compatible. So please adjust the video source resolution appropriate for the output screen resolution.