FAQs

SmartSync currently supports data synchronization only from NAS-7410 to other NAS-7410 servers. We may consider implementing data synchronization from Windows platform to NAS-7410 at the second stage.

We suggest user do not use the low-resolution monitor to watch the higher quality video source. The screen resolution can only be backward compatible, not forward compatible. So please adjust the video source resolution appropriate for the output screen resolution.

You can follow the steps below to set up email event:
1. Go to NAS-7410 Admin Home page and select "Network Settings".
2. Select the sub menu "Email".
3. Enable SMTP Protocol.
4. Fill in correct SMTP server IP address or Fully Qualified Domain Name (FQDN). (*If you fill in FQDN, please make sure you have set DNS server IP address inside NAS-7410.)
5. Fill in a legal user account for login SMTP server purpose.
6. Based on your need, fill in one or two Email Addresses.
7. Click "Apply" and then select "Event" menu to configure further settings.
8. Click "Advance" button in "Configuration" sub menu of "Event".
9. Enable "Email Alert".
10. Check "Event List for Notification" to decide which events can be sent to administrator via email.
11. Click "Apply" button to complete settings.

The system will disable the video output signal when it detects non-HDCP compliant display(s) playing the HDCP video source. All the connected output displays must be HDCP compliant while the video source is HDCP compliant.

Each NAS-7410 can perform 8 tasks simultaneously, including immediate and scheduled ones. However, we do not recommend running too many tasks at the same time, since running more tasks means more system resources are required as well as the network bandwidth. This will greatly affect the performance of NAS-7410 and the network.

Because SmartSync is a memory-consuming operation, memory utilization rate is critical when launching this task. When NAS-7410 detects the free memory is low, the program will terminate the synchronization task. To avoid this situation, we suggest checking the following configurations or timing before launching SmartSync task.
1. Set the SmartSync task to perform at non-rush hour to avoid memory conflict with routine network services.
2. Set a proper SmartSync source path. If the SmartSync source includes up to millions files/directories, that will occupy most of the memory capacity when creating check list, it is suggested assigning the source path in multiple sub-directory in different tasks.

There are three ways to convert the video source. One is to use DIP switch, while the other is to set VLAN port and go with HDMI splitter (matrix).

1. A Tx (transmitter) supports DIP switch for 16 channels, and every time when you convert the source you have to switch DIP of all units to the same number.

2. You can set VLAN to convert the video source. Please refer to the topology below and imagine that the concept is based on your issue.

You can set up port-based VLAN for that transmitter (IHD-410PT), and then for the receiver (IHD-410PR). You can just dynamically swap the receiver port to a different VLAN for video source change. You can swap VLAN via Web interface of the switch.

Instructions about the topology above:

As for Test A

, we set port1 and port3 to a VLAN, and set port2 and port4 to another VLAN. The Rx will convert the source if we change the connection of Rx and switch from port3 to port4.

As for Test B

, we set port1 and port3 to a VLAN, and the Rx will convert the source if we issue the command via telnet to set port2 and port3 to a VLAN.

3. You also could use HDMI splitter (matrix) to convert the sources.

As you see, two sources connect to the input of HDMI matrix, and output to Tx, and then Tx and Rx all connect to the switch.

In this case, we use the HDMI matrix controller to select the source.