FAQs


Product Category
Keyword
A :

SmartSync does not use CIFS/SMB, FTP or NFS as its communication protocol. It is based on SSL over TCP/IP. This also means SmartSync has its own security policy and won't refer to SMB, FTP or NFS security setting.

A :

Regarding this detail description, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/FAQ/Network Peripheral and read the documention for more understandings, thank you!

A :

The default port number are 873 and 22. You have to open these two ports for SmartSync tasks.

A :

You can set it through web page or adjust hardware jumper on motherboard. Web page:
1. Go to Admin Home page.
2. Select Server Settings.
3. Select Shutdown of sub menu.
4. Enable "Reset configuration to factory default".
5. Click "Reboot" button for completing the process.

A :

SmartSync currently supports data synchronization only from NAS-7410 to other NAS-7410 servers. We may consider implementing data synchronization from Windows platform to NAS-7410 at the second stage.

A :

There are too many factors that are able to affect the bandwidth and compression ratio that depend on your video format, resolution, etc.
For your reference, when user plays a 4K@30Hz video with IHD-410PT and IHD-410PR, the maximum bandwidth is around 850Mbps; the average bandwidth is around 275Mbps (When the video quality is higher, it will request higher bandwidth.).

A :

It is recommended to use HDMI splitter with two or more ports.

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