FAQs

For 10GBase-SR/LR fiber-optical modules. The following PLANET 10GBit/s SFP+ transceivers are available for ENW-9801:

MTB-LR:
SFP+ Port 10GBase-LR mini-GBIC module (Single mode / 1310nm / max. 10km)

MTB-SR:
SFP+ Port 10GBase-SR mini-GBIC Module (Multi-mode / 850nm / max. 550m)

Please shut down the computer, and then check the cable connection, to make sure they are attached properly.

If the device unoccupied for a moment, please press 「Scroll Lock」+「Scroll Lock」+「M」to restart the device.

Please check the following:

1. The PC installed Bonjour Browser is not in the same LAN as IHD-410PT or IHD-410PR.
   
2. The IP address of PC might be in a different subnet from IHD-410PT/IHD-410PR. Please set the PC’s IP address in the same subnet as IHD-410PT/IHD-410PR.

Video Wall: 8 x 16.
Video Extender: Theoretically, 1000 are the most, as long as each Rx unit is assigned to an IP from 65534 IP.

1. The IHD-410PT has a different firmware from the IHD-410PR, so please choose the correct firmware before upgrading the firmware.
   
2. Do not interrupt the upgrading procedure.

1. Make sure the device cables are correctly and firmly attached.
   
2. Set your display device’s (TV, monitor, etc.) input source as HDMI.
   
3. Check the PC BIOS configuration about the video output setting.
   
4. Connect VGA monitor to the Tx's VGA output port to check if the video signal gets through.
   
5. Slide the DIP Switch to the correct position. Please reboot or disconnect and connect again.