FAQs

[ISW-504PT] Check each port LED on the Industrial PoE+ Switch. Try another port on the Industrial PoE+ Switch. Make sure the cable is installed properly and the right type. Turn off the power. After a while, turn on the power again.

 [ISW-504PT] Check whether the attached device is not set to dedicated full duplex. Some devices use a physical or software switch to change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.

1. Please check the cable type of the connection from Industrial POE+ Switch (port 1 to port 4) to the other end. The cable should be an 8-wire UTP, Category 5e or above, and EIA568 standard within 100 meters. A cable with only 4-wire, short loop or over 100 meters will affect the power supply.
2. Please check and assure the PoE powered device is fully complied with IEEE 802.3at standard.

[ISW-514PTF(V3)] Check the cable connection of the Industrial PoE+ Switch.

[ISW-504PT] Check the cable connection of the Industrial PoE+ Switch.

[ISW-504PT] After adjusting VLAN DIP switch, reboot the Industrial PoE+ Switch to make the change take effect.

1. [ISW-514PTF(V3)] Please check the cable type of the connection from Industrial POE+ Switch (port 1 to port 4) at the other end. The cable should be an 8-wire UTP, Category 5e or above, and EIA568 standard within 100 meters. A cable with only 4-wire, short loop or over 100 meters will affect the power supply.
2. [ISW-514PTF(V3)] lease check and assure the PoE powered device is fully complied with IEEE 802.3at standard.