FAQs


Product Category
Keyword
A :

Please refer to the following table. They are all compatible with the XDL-2420R.

VDSL2

VC-231

VC-234

VC-230

VC-230N

VDR-300NU

ADSL2/2+

ADE-3400

ADE-3410

ADE-4400

ADN-4101

A :

ADE-3400v6 not only supports web updated firmware, but also TFTP updated firmware. First, download the firmware of ADE-3400v6 from Planet website (www.planet.com.tw).
Follow the procedure below to update the firmware via TFTP.

  1. Unzip this zip file first.
  2. Modify FW-ADE-3400v6_v2.1.1.img to image.img.
  3. Press the reset button for 5 seconds and then release it to enable to reset it to default setting.
  4. Copy this file to D:\
  5. Open CMD (DOS mode) with tftp –i 192.168.1.1 put d:\ image.img
  6. Wait till it says “successful” and ADE-3400v6 will reboot automatically

Note: Don’t remove power or loss power in firmware updating. Run ping 192.168.1.1 to check ADE-3400v6 does comes back.

A :

Yes, ADE-3400v6 supports half bridge function. After login, just go to option "Advance > Others > Others > Half Bridge" for enabling and selecting the interface.

A :

  1. Check the bandwidth of your ADSL line speed. We recommend you to go to the statistic page to check your current speed type of "ADSL 2+" with the IPTV service.
  2. Check whether you have enabled the IGMP on WAN or IGMP proxy and snooping on the correct PVC connection with IPTV service.

A :

  1. Please confirm whether username and password of PPPoE are correct or not.
  2. If username and password of PPPoE are correct, please talk with your ISP.

A :

  1. Press the WPS button of device (e.g. Wi-Fi module or smart phone).
  2. Press the WPS button on the side of ADN-4102.

The device establishes Wi-Fi connection with ADN-4102 automatically.

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