FAQs

Check if the power adapter is properly connected. And the Voltage, Ampere, it should be 5VDC with at least 1 Ampare

[In IPX-2100]
For extensions, please create a new account and remember their user name and password.

[In VIP-5060PT]
On the VoIP / SIP page, please follow the messages below:
SIP line: choose the line you want to register
Server address: the IPX-2100 IP address
Server port: Server register port default is 5060
Authentication user: 800 (the extension you create in IPX-2100)
SIP user: (the extension you create in IPX-2100)
Display name: the name you want to display on phone screen when pressing the line button.
After saving the modification, the “successfully registered” status will be displayed.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/VoIP and read the documentation for more understandings, thank you.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/VoIP and read the documentation for more understandings, thank you.

The differences between them are the UMG-2000 has 4 FXO port, the UMG-2200 has 8 FXO port, and the UMG-2100 has support 1 T1/E1 port for ISDN network. The software features are the same for them.

Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance

Regarding this detail descriptions, it is suggested to download the product FAQ as below, and read the documentation for more understandings, thank you.