FAQs

The maximum number of users is limited to 2. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.

Please follow the steps below:

1. Power on the camera and wait a while until the boot procedure is finished.
   
2. Press the hardware reset button for over 10 seconds, and release it.
   
3. Camera will reboot and restore to the factory default setting. The default user name and password are both admin.

The device is used indoors only.

Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.

Please follow the steps below:

1. Power on the camera and wait a while until the boot procedure is finished.
   
2. Press the hardware reset button for over 10 seconds, and release it.
   
3. Camera will reboot and restore to the factory default setting. The default user name and password are both admin.

The device is weatherproof (IP66) and can be used outdoors.