Corporate APP
Please follow the steps below:
1) Re-power the device if cannot be found within 1 minutes.
2) Do not connect the ICA-4210P over a router. IPWizard II program cannot detect the device over the router.
3) If the IP address is not assigned to the PC running IPWizard II program, then IPWizard II program cannot find the device. Make sure that the IP address is assigned to the PC properly.
4) Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this ICA-4210P.
5) Check the firewall setting of your PC or Notebook.
If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.
Please follow the steps below:
1) Check whether the DC power adaptor, included in the package, is used. Secure the power connector and re-power it on.
2) If the problem is not solved, the device might be faulty. Contact your dealer for further help.
The maximum number of users is limited to 20. However, it also depends on the total bandwidth accessed to this device from clients. Therefore, the actual number of connected clients varies depending on streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.
Please follow the steps below:
1) Default Gateway and DNS server address should be set up correctly.
2) If FTP does not work properly, ask your ISP or network administrator about the transferring mode of the FTP server
Maybe too many IP cameras have been installed on the LAN, and then the NAT router is out of resource to support more cameras. You could turn off and on the NAT router to clear the out-of-date information inside the router.
Please follow the steps below:
1) Re-power the device if the unit cannot be found within 1 minute.
2) Do not connect the ICA-3260 over a router as IPWizard II program cannot detect the device over the router.
3) If the IP address is not assigned to the PC running IPWizard II program, then IPWizard II program cannot find the device. Make sure that the IP address is assigned to the PC properly.
4) Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during the setup of the ICA-3260.
5) Check the firewall setting of your PC or Notebook.
