FAQs

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port, RTSP port and TCP ports need to be opened on the firewall or NAT router. By default, the HTTP port is 80, the RTSP port is 554, and the TCP ports are 9060 and 9061.

Yes, it is weatherproof, and can be installed outdoors.

Please follow the steps below:

1. Download the search tool: IP Finder II.
   http://www.planet.com.tw/en/product/images/48630/UT-IP%20Finder%20II_v1.0.zip
   
2. Install and open the IP Finder II to search the camera.
   
3. Select the camera and click the "Restore Factory" button to restore all settings to the factory default setting. By default setting, the username and password are both "admin".

Maybe the NAT router does not support the UPnP function. Please check user’s manual of router and turn on the UPnP function.

Maybe too many IP cameras have been installed on the LAN, and then the NAT router is out of resource to support more cameras. You could turn off and on the NAT router to clear the out-of-date information inside the router.

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more understandings, thank you.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.