FAQs


Product Category
Keyword
A :

Regarding this detail descriptions, it is suggested to download the product and read the documentation for more
understandings, thank you.

A :

The PT available time about 50~100 thousands HR.

A :

The RTSP command: rtsp://IP/media/media.amp?streamprofile=Profile1.
If user wants to play profile 2, please input "Profile2".

A :

Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file "Web Watch2 Control". The status column should show "Installed". If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control was not downloaded and was not installed correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.

A :

You can use the camera utility which is contained on the User’s Manual CD to search the ICA-5250V on your network. If laptop has many different networks (e.g. 192.168.1.x and 192.168.0.x) , this camera utility also can search camera in different networks.

A :

Please follow the steps below:

  1. Default Gateway and DNS server address should be set up correctly.
  2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server

A :

Make sure that your Internet Explorer is version 8.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.

Contact Us