FAQs

Please follow the steps below:

1) Re-power the device if the unit cannot be found within 1 minute.

2) Do not connect the ICA-3260 over a router as IPWizard II program cannot detect the device over the router.

3) If the IP address is not assigned to the PC running IPWizard II program, then IPWizard II program cannot find the device. Make sure that the IP address is assigned to the PC properly.

4) Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during the setup of the ICA-3260.

5) Check the firewall setting of your PC or Notebook.

Check the IP address of the ICA-3260 by using the IPWizard II program or by UPnP discovery or set the device to default by the Reset button.

1. Default Gateway and DNS server address should be set up correctly.
2. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

The video images might be noisy if the device is located in a very low light environment. Make the condition around the camera brighter or turn the White-light LED on.

Please follow the steps below:

1) Restore the factory default setting by pressing and holding down the Reset button for more than 3 seconds on the device, and

2) Reconfigure the device.

1. Wrong power line frequency makes images flicker. Make sure the 50 or 60Hz format of your device.
2. If the object is dark, the image will flicker. Make the condition around the Camera brighter.

Follow the steps below.
1.Restore the factory default setting by press pressing and holding down more than 3 seconds on the device.
Reconfigure the device.