FAQs

1. Please refer to the picture below.

2. After you press the button, the OSD menu will come out. You can use the button to control the menu, just like the joystick.

The maximum number of users is limited to 10. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 100~200Mbps for UDP mode and 50Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

The device is not weatherproof. It needs to be equipped with a weatherproof case for outdoor use. However, when equipped with a weatherproof case, it might disable the audio function of the device.

The device uses Category 5 UTP cable allowing 10/100BASE-TX networking within 100 meters.

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

Please follow the steps below:

1) Unplug the power jack to turn off the power of the camera.

2) Insert a pin into the reset hole as circled in red in the figures below. Sense a button and keep it pressed until instructed to release.

3) Plug in the power jack to turn on device, in about few seconds the status LED will be flashing quickly.

4) Release the button (remove the pin from the reset hole). The camera should now be back to factory default.

5) Login the camera using the default IP (http://192.168.0.20), and username (admin), password (admin).

Check IP address of device by using the PLANET IPInstaller program or by UPnP discovery or set the device to default by reset button.