FAQs

Currently NO, when connects BNC and RJ-11 interface at the same time, the signal will influence each other and might causing the disconnection, bad performance or shorten the distance. Therefore, we strongly not prefer to connect the BNC and RJ-11 at the same time.

YES, IVC-2004PT, IVC-2002, VC-201A and VC-202A are base on the same ITU-T G.993.2 VDSL2 Profile 17a, they are compatible with each other.

IVC-2004PT only accepts 48V DC for 802.3af PoE operation; please confirm your power source is 48V DC. If your power source is 12V ~ 36V DC, it still can power on the IVC-2004PT yet it can not drive the PoE function due to the IEEE802.3af standard.

No, the IFT-802T could not connect to IFT-802TS15, because IFT-802T equipped 2km multi-mode fiber optical interface but IFT-802TS15 equipped with 15km single-mode fiber optical interface. Our suggestion is let IFT-802T connect to IFT-802T or IFT-802TS15 connects to IFT-802TS15.

Yes, it does, Because they equip the same 15km single-mode fiber optical interface. But, please have noticed that the ISW-511S15 operating temperature is from -10 to 60 Degree C only.

Planet has provided MFB-TFX and MFB-TF20 for industrial media converter or industrial switch, which is working on the -40 to 75 Degree C environment.

Please use "220V AC to 12V DC adapter", such AC-to-DC adapter can be easily get, or your can order from PLANET as a separate part.
Please kindly refer to below photos that will help you well understand the power solutions:
1. Solution 1: AC-to-DC Adapter + DC socket
　
　
　
　Caution: Please make sure the wire is connected properly cause there could be system short if there are any improper wire touch each other.

　Note: It is suggested to coat the wires by tin-solder, this shall protect the wire touch each other and cause short power circuit and break down the system.
　　 中文: 建議使用者在插入線, 鎖緊線之前, 多蕊的線先使用焊錫把小線封住, 以避免因小線外露而造成瞬間短路而造成斷電, 或因火花爆炸的危險 .

2. Solution 2: AC-to-DC Adapter with manual DC plug cut and split.