FAQs

• Check your wired connection to make sure that it’s working properly. Use an Ethernet cable to connect from the Network jack of the ITB-3001 to the network router or Access Point.
• Check your Network Setting of the Setup menu.
• Check the setting on the shared folder/file on your computer.

• For BitTorrent, users need to set up port forwarding on the TCP port range 6881-6890 of Access Point or IP sharing device for ITB-3001.
• Your Internet bandwidth will limit BT download speed
• BT is a peer- to-peer download technology. It requires more people or torrents to share the files at the same time.

Please refer to the following steps to reset the password.

Step 1. Adjust DIP switch to ON and press Reset button for about 1~2 seconds  The console LED would blink and status LCD would scan the IPM.

Step 2. Adjust Dip Switch to OFF and press Reset button for about 1~2 seconds  The console LED would blink.

You can follow the steps below to set up email event:
1. Go to NAS-7410 Admin Home page and select "Network Settings".
2. Select the sub menu "Email".
3. Enable SMTP Protocol.
4. Fill in correct SMTP server IP address or Fully Qualified Domain Name (FQDN). (*If you fill in FQDN, please make sure you have set DNS server IP address inside NAS-7410.)
5. Fill in a legal user account for login SMTP server purpose.
6. Based on your need, fill in one or two Email Addresses.
7. Click "Apply" and then select "Event" menu to configure further settings.
8. Click "Advance" button in "Configuration" sub menu of "Event".
9. Enable "Email Alert".
10. Check "Event List for Notification" to decide which events can be sent to administrator via email.
11. Click "Apply" button to complete settings.

The IHD-410PR might not copy the correct EDID. Please refer the following:

1. The output monitor should be a real HDMI monitor; do not use DVI-to-HDMI or any converter.
   EDID (Extended Display Identification Data) is greatly important which contains information about manufacturer name and serial number, product type, maximum image size, color characteristics, factory pre-set timings, frequency range limits, etc. In some cases, it displays problems that may occur due to the incorrect EDID communication between the display monitor and the unit or inappropriate EDID data programmed by display manufacturers. Therefore, by adopting “EDID COPY” function, it will allow the system to copy EDID information from EDID compliant displays in order to assure accurate display performance.
   However, owing to a variety of monitor models, EDID data may not be usable to all. For example, if you use a DVI-to-HDMI converter to a real DVI monitor, the copied EDID (HDMI) data may not be applicable to DVI monitors.


2. Please get into the IHD-410PR’s web management to copy EDID manually.

The maximum distance from the Tx to PoE switch and from the Rx to PoE switch is 100 meters.
So the maximum distance between Tx and Rx is 200 meters.

The system will disable the video output signal when it detects non-HDCP compliant display(s) playing the HDCP video source. All the connected output displays must be HDCP compliant while the video source is HDCP compliant.