FAQs

The maximum distance from the Tx to PoE switch and from the Rx to PoE switch is 100 meters.
So the maximum distance between Tx and Rx is 200 meters.

Theoretically, 1000 are the most, as long as each Rx unit is assigned to an IP from 65534 IP.

The IHD-410PR might not copy the correct EDID. Please refer the following:

1. The output monitor should be a real HDMI monitor; do not use DVI-to-HDMI or any converter.
   EDID (Extended Display Identification Data) is greatly important which contains information about manufacturer name and serial number, product type, maximum image size, color characteristics, factory pre-set timings, frequency range limits, etc. In some cases, it displays problems that may occur due to the incorrect EDID communication between the display monitor and the unit or inappropriate EDID data programmed by display manufacturers. Therefore, by adopting “EDID COPY” function, it will allow the system to copy EDID information from EDID compliant displays in order to assure accurate display performance.
   However, owing to a variety of monitor models, EDID data may not be usable to all. For example, if you use a DVI-to-HDMI converter to a real DVI monitor, the copied EDID (HDMI) data may not be applicable to DVI monitors.


2. Please get into the IHD-410PR’s web management to copy EDID manually.

We suggest user to use the same screen resolution to set video wall so that user can get the best performance.

We suggest user do not use the low-resolution monitor to watch the higher quality video source. The screen resolution can only be backward compatible, not forward compatible. So please adjust the video source resolution appropriate for the output screen resolution.

Please refer the steps:

1. Turn off the device first.
   
2. Press and hold the reset button, and then turn on the device. Keep pressing the reset button until the ACT and Link LED flash.
   
3. Turn off the device and back on. Once the device is operational again, it has restored to default settings.

1. The IHD-410PT has a different firmware from the IHD-410PR, so please choose the correct firmware before upgrading the firmware.
   
2. Do not interrupt the upgrading procedure.