FAQs

The system will disable the video output signal when it detects non-HDCP compliant display(s) playing the HDCP video source. All the connected output displays must be HDCP compliant while the video source is HDCP compliant.

We suggest user do not use the low-resolution monitor to watch the higher quality video source. The screen resolution can only be backward compatible, not forward compatible. So please adjust the video source resolution appropriate for the output screen resolution.

Please refer the steps below:

1. Connect the IR emitter cable to IHD-410PT, and make IR emitter cable focus to video source device.
   
2. Connect the IR receiver cable to IHD-410PR.
   
3. Power on IHD-410PT and IHD-410PR.
   
4. Make them connect to each other.
   
5. Use the remote controller of video source device to control video source device via IR receiver cable.

We suggest user to use the same screen resolution to set video wall so that user can get the best performance.

It is recommended to use HDMI splitter with two or more ports.

The IHD-410PR might not copy the correct EDID. Please refer the following:

1. The output monitor should be a real HDMI monitor; do not use DVI-to-HDMI or any converter.
   EDID (Extended Display Identification Data) is greatly important which contains information about manufacturer name and serial number, product type, maximum image size, color characteristics, factory pre-set timings, frequency range limits, etc. In some cases, it displays problems that may occur due to the incorrect EDID communication between the display monitor and the unit or inappropriate EDID data programmed by display manufacturers. Therefore, by adopting “EDID COPY” function, it will allow the system to copy EDID information from EDID compliant displays in order to assure accurate display performance.
   However, owing to a variety of monitor models, EDID data may not be usable to all. For example, if you use a DVI-to-HDMI converter to a real DVI monitor, the copied EDID (HDMI) data may not be applicable to DVI monitors.


2. Please get into the IHD-410PR’s web management to copy EDID manually.

By default, the Video Mode is selected.

Graphic Mode: It’s usually for the static state video. Pictures are the main display contents, and the pixel update processing is not so fast. The CPU consumption is lower than video mode.

Video Mode: It’s usually for the dynamic state video. Videos are the main display contents, and the pixel update processing is fast. The CPU consumption is higher than graphic mode.