FAQs


Product Category
Keyword
A :

No, the IFT-802T could not connect to IFT-802TS15, because IFT-802T equipped 2km multi-mode fiber optical interface but IFT-802TS15 equipped with 15km single-mode fiber optical interface. Our suggestion is let IFT-802T connect to IFT-802T or IFT-802TS15 connects to IFT-802TS15.

A :

Yes, it does, Because they equip the same 15km single-mode fiber optical interface. But, please have noticed that the ISW-511S15 operating temperature is from -10 to 60 Degree C only.

A :

Planet has provided MFB-TFX and MFB-TF20 for industrial media converter or industrial switch, which is working on the -40 to 75 Degree C environment.

A :

The major difference is the operating temperature range.
 IGT-902/902S:-10 ~ 60 Degree C
 IGT-902T/902TS/905A:-30 ~ 75 Degree C

A :

Do I have any way to recover it? Is it possible to reset to factory default?
I had also tried to operate it by using Console but just showed like below:

Image Loader 1.0.0.1
Loading Diagnostic Image File : Diag_1010.bix

--- Performing Power-On Self Tests (POST) ---
DUMMY Test 1 ................. PASS
UART Loopback Test ........... PASS
DRAM Test .................... PASS
Switch Int Loopback Test ..... PASS
Done All Pass.
------------------ DONE ---------------------
Runtime Loading Fail - System Halt.

Answer:
In regard of the situation as your described,
Please kindly refer to following procedure under IGSW-2840 Console interface and solves this issue.
1. Please use console cable to connect with PC and IGSW-2840 then set COM1 port parameter as 9600, 8, N, 1 then use communication tool (such as Hyper terminal) to get into console interface.


2.Please press “Esc” key when the “--------DONE----------“message appears, then please press “D” for delete file.


3. Please input “startup1.cfg” after File name to delete:, then the following message appears;
This is startup file, you sure you want to delete it (y/n)? Please input “y” for delete this file.


4. Please input “Q” to complete the factory default procedure of IGSW-2840, then the IGSW-2840 will reboot automatically.

5. After IGSW-2840 power on complete and it back to factory default mode.

A :

There have two methods to save the setting. One is by using Console and one is Web UI.
Console:
(1)You can look for the Quick Installation Guide Page.10
(2)Follow the procedure below:

• Save the Configuration
 If want to save the configuration permanently, must copy the configuration to the non-volatile memory.
 On “Console#” prompt, type the following command and press .
 Console#copy running-config startup-config
 After press the <Enter> button and system will request to give the file name or just press <Enter> for default name.

Web UI:
To save all applied changes and set the current configuration as startup configuration. The startup-configuration file will be load automatically across a system reboot.

1. Click System --> File Management --> Copy Operation
2. Select “running-config to startup-config” as the file transfer method
3. Select the startup file name used for startup on the Industrial Managed Switch to overwrite or specify a new file name, then click Apply

A :

The meaning of 3 symbols is shown as below:
: Earth line.
: Null line.
: Live line.

The standard AC power cord, live line is black color, null line is white color and earth line is green color.


Please connect the live line, null line and earth line from AC Power Cord Cable to corresponding location.
Live line: Black color
Null line: White color
Earth line: Green color
Please do not connect the power plug of the power cable to a standard wall
outlet during above installation.

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