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Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for the file “Web Watch2 Control”. The status column should show “Installed”. If the file is not listed, make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device’s home page. Most likely, the ActiveX control did not download and install correctly. Check your Internet Explorer security settings and then close and restart Internet Explorer. Try to browse and log in again.
The ICA-3250V can send JPEG/AVI files via FTP, SAMBA, and email when motion detected.
Yes, the ICA-3250V supports view by iPhone and Android Phone. Please use your iPhone or Android Phone’s browser, and key-in the ICA-3250V IP-Address, then you will view the ICA-3250V video screen.
Because the ICA-1200 series needs about two minutes to stop recording procedure. So, after about two minutes later, you can start unmounting SD card.
1. Wrong power line frequency makes images flicker. Make sure the 50 or 60Hz format of your device is there.
2. If the object is dark, the image will flicker. Make the environment around the Camera brighter.
Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.
1. Re-power on the device if it cannot be found within 1 minute.
2. Do not connect device over a router because PLANET IP Wizard II program cannot detect device over the router.
3. If IP address is not assigned to the PC which runs PLANET IP Wizard II program, then PLANET IP Wizard II program cannot find the device. Make sure that IP address is assigned to the PC properly.
4. Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this device.
5. Check the firewall setting of your PC or Notebook.
