Corporate APP
You may use the default username and password. For example, username: admin, password: admin. After hold the reset button for factory default.
Please follow the steps below:
1. Restore the factory default setting by pressing and holding down the device button for more than 3 seconds.
2. Reconfigure the device.
Check the IP address of the device by using the PLANET IP Wizard II program or by UPnP discovery or set the device to default by resetting the button.
Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.
Network may have trouble. Confirm the parameters and connections of the device.
1. Re-power on the device if it cannot be found within 1 minute.
2. Do not connect device over a router because PLANET IP Wizard II program cannot detect device over the router.
3. If IP address is not assigned to the PC which runs PLANET IP Wizard II program, then PLANET IP Wizard II program cannot find the device. Make sure that IP address is assigned to the PC properly.
4. Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this device.
5. Check the firewall setting of your PC or Notebook.
Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.
