FAQs

Please be reminded that the last version (V1.2.2.57727) of the NVR-420 does support auto login function in local display after marking the item.
Device reboot or power off/on the device will automatically log in to the NVR-420

Follow the steps below to upgrade the NVR-420 firmware：

ftp://surve_guest:4536@ftp.planet.com.tw/CV3-NVR/NVR-420/FW-NVR-420_v. 1.2.2.57727.zip

Step 1: Go to “NVR Setup” page first.
Step 2: Go to “System Options→Maintenance” page.
Step 3: Find the “Upgrade NVR Firmware” on the right side of the page.
Step 4 & 5: Press “Browse” button and select NVR-420’s Firmware
Step 6: Press “Upgrade” button to upgrade your NVR-420.

To cancel “Auto Login”, you have to log out first and then return to the login page. Please press the “Power” button and you will see the menu as shown in the picture below. Select the first icon from left and back to the login page.

Disable “Auto Login” and then enter user name/password to log in the system. After that, “Auto Login” will be canceled

1. Log Out
2. Power Off
3. Restart
4. Reset to Default

The default IP address is 192.168.0.20, and you could use the Device Search utility on the bundled CD to obtain the current IP address of IP camera. Please refer to the user’s manual for more detailed information.

The device uses Category 5 UTP cable allowing 10 and 100BASE-TX networking.

The Snapshot command: http://servername/cgi-bin/snapshot?channel=0
Note. 0=Main stream; 1=Sub stream
E.g. http://192.168.0.20/cgi-bin/snapshot?channel=0

Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX control.

Please follow the steps below:

1. Download and install the search tool: IP Finder II.
   http://www.planet.com.tw/en/product/images/48630/UT-IP%20Finder%20II_v1.0.zip
   
2. Check the IP address of the device by using PLANET IP Finder II program.

Yes, it is weatherproof, and can be installed outdoors.