FAQs

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/VoIP and read the documentation for more understandings, thank you.

Please download the zip file and find the pdf and xml file for the installation.
FAQ: ftp://ftp.planet.com.tw/VoIP and read the documentation for more understandings, thank you.

Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information or assistance.

Check if the handset cord is properly connected.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/IP Telephony and read the documentation for more understandings, thank you.

Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance.

In SIP accounts / Lines / Supplementary service
Please enable the MWI (Message Waiting Indicate) and in Voice Mailbox numbers, please also assign the Voice mail number.