FAQs

Regarding this detail descriptions, it is suggested to download the product FAQ as below, and read the documentation for more understandings, thank you.

In IPX-1980 basic/ Extension page
1. system will already have 10 extension accounts,
In this example extension is 801 / password is DnRZF5COZJ
(please confirm the audio codec must select)

In VIP-256
SIP Account
Proxy server: 192.168.0.98(IPX-1980 IP address)
Display name: 801
Phone number: 801
Account:801
Password: DnRZF5COZJ

Then press [Save] and [Reboot] the VIP-256.
After re-login, you can see the VIP-256 already successful register to VIP-256

Another VIP-256 follows the same way to register another account 802
After both registered, 801/802 they can dial direction through extension number.

No, we suggest you not to install at big building. Please refer to the following points for more understandings:
1. The PL-751 must be built in the same power loop if the loop is different that can cause disconnection. Based on experience, the big buildings will have many different loops.
2. The PL-751’s maximum distance is 300M. If it is over than that, it can cause signal failure and disconnection.
3. If the powerline is old or broken, it can cause signal failure and disconnection.
4. The maximum number is 16 PCs for one PL-751 after another PL-751 is in the same power loop.

Check if the power adapter is properly connected.
If applicable, check if the PoE (Power over Ethernet) switch before the IP phone is set correctly.

Check if the handset cord is properly connected.

Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance.

Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance