FAQs

If the IPX-2100 is before router, to resolve the problem, please set up IP address as shown below:
Click【Advanced】->【Option】->【Global SIP Settings】:

Item	Explanation
External IP	External IP or domain to replace the device IP
External Host	External domain to replace the device IP.
External Refresh(sec)	Refresh time, default is 10 seconds
Local Network Address	IP address and subnet mask needed to be converted. e.g. 192.168.1.100/255.255.255.0

If the IPX-330 is before router, to resolve the problem, please set up IP address as shown below:
Click【Advanced】->【Option】->【Global SIP Settings】:

Item	Explanation
External IP	External IP or domain to replace the device IP
External Host	External domain to replace the device IP.
External Refresh(sec)	Refresh time, default is 10 seconds
Local Network Address	IP address and subnet mask needed to be converted. e.g. 192.168.1.100/255.255.255.0

The maximum capacity is 4GB. Below is a support list for your reference. If insert bigger than 4GB SD card that VIP-8030NT maybe not recognize SD card and can not record conference voice.

Brand	Size	Class type
Transcend	4GB	4
Kingston	4GB	4

Regarding this detail descriptions, it is suggested to download the product FAQ as below, and read the documentation for more understandings, thank you.

A VoIP phone can unlock the HDP-1100PT via the DTMF key function. The setting steps are shown below:

Test model: VoIP Phone è ICF-1800

           Door Phone è HDP-1100PT

 

Step 1 Add 2 accounts (HDP-1100PT and ICF-1800) to IP PBX. 802 is for HDP-1100PT and 800 is for ICF-1800. Remember to enable video call.

 

Note: Please press Activate Changes to save the SIP account after editing these accounts.

 

Step 2 Go to the SIP setting of the HDP-1100PT è Enable Registration è Enter SIP account/password and IP address and port.

Note: Please go to the Status of the HDP-1100PT UI or IP PBX and check whether this registration is successful or not..

 

Step 3 Go to the Calls setting of the HDP-1100PT è Enter DTMF code: 1234. This can be defined by yourself. Make sure the DTMF code is the same as that of the ICF-1800.

 

Step 4 Go to the Basic Setting of the ICF-1800 è Enter IP and port, and account to the ICF-1800.

Note: Please check whether the Status of the ICF-1800 is successful or not.

 

Step 5 Go to Function Key è Add a DTMF type è Enter DTMF code.

 

Step 6 Press the call button of the HDP-1100PT to call the ICF-1800 to lock the door.

 

Step 7 During the call, press the DTMF button (as Door Lock in the example shown below) of the ICF-1800 to unlock the electric deadbolt lock.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/VoIP and read the documentation for more understandings, thank you.

Regarding this detail descriptions, it is suggested to download the product FAQ: ftp://ftp.planet.com.tw/VoIP and read the documentation for more understandings, thank you.