FAQs

Check IP address of device by using PLANET Smart Discovery Lite program or by UPnP discovery or set the device to default by reset button.

Make sure that your Internet Explorer is version 11. If you are experiencing problems, try adding the camera’s IP address to the IE11’s compatible list.

The RTSP command: rtsp://username:password@IP:rtsp_port/stream1
(If you want to play stream2, please input "stream2".)

The maximum number of users is limited to 3. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on.

Yes, it is weatherproof, and can be installed outdoors.

User name = admin and password = admin. Note that it’s all case sensitive.

The device uses Category 5 UTP cable allowing 10/100BASE-TX networking within 100 meters.