FAQs


Product Category
Keyword
A :

If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.

A :

Perhaps NAT router does not support UPnP function. Please check the user’s manual of router and turn on UPnP function.

A :

Username = admin and password = admin.
Note that it’s all case sensitivity.

A :

Perhaps too many IP cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras. You could turn off and on NAT router to clear out-of-date information inside the router.

A :

Due to ICA-230/M230 do not built-in speed dome motor, so it can not continue pan 360 degree. However, it supports auto-tour for continuously circle up to 355 degrees with 7 levels of speed where it should be enough to monitor all around the corner.

A :

Follow the steps below.

1.Restore the factory default setting by press pressing and holding down more than 5 seconds on the device.
Reconfigure the device.

A :

Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls.

Contact Us