FAQs


Product Category
Keyword
A :

1. Different chipset solution
2. Different operate temperature
  -10 to 60 Degree C with IGS-501 / 801
  -40 to 75 Degree C with IGS-501T / 801T

A :

Do I have any way to recover it? Is it possible to reset to factory default?
I had also tried to operate it by using Console but just showed like below:

Image Loader 1.0.0.1
Loading Diagnostic Image File : Diag_1010.bix

--- Performing Power-On Self Tests (POST) ---
DUMMY Test 1 ................. PASS
UART Loopback Test ........... PASS
DRAM Test .................... PASS
Switch Int Loopback Test ..... PASS
Done All Pass.
------------------ DONE ---------------------
Runtime Loading Fail - System Halt.

Answer:
In regard of the situation as your described,
Please kindly refer to following procedure under IGSW-2840 Console interface and solves this issue.
1. Please use console cable to connect with PC and IGSW-2840 then set COM1 port parameter as 9600, 8, N, 1 then use communication tool (such as Hyper terminal) to get into console interface.


2.Please press “Esc” key when the “--------DONE----------“message appears, then please press “D” for delete file.


3. Please input “startup1.cfg” after File name to delete:, then the following message appears;
This is startup file, you sure you want to delete it (y/n)? Please input “y” for delete this file.


4. Please input “Q” to complete the factory default procedure of IGSW-2840, then the IGSW-2840 will reboot automatically.

5. After IGSW-2840 power on complete and it back to factory default mode.

A :

There have two methods to save the setting. One is by using Console and one is Web UI.
Console:
(1)You can look for the Quick Installation Guide Page.10
(2)Follow the procedure below:

• Save the Configuration
 If want to save the configuration permanently, must copy the configuration to the non-volatile memory.
 On “Console#” prompt, type the following command and press .
 Console#copy running-config startup-config
 After press the <Enter> button and system will request to give the file name or just press <Enter> for default name.

Web UI:
To save all applied changes and set the current configuration as startup configuration. The startup-configuration file will be load automatically across a system reboot.

1. Click System --> File Management --> Copy Operation
2. Select “running-config to startup-config” as the file transfer method
3. Select the startup file name used for startup on the Industrial Managed Switch to overwrite or specify a new file name, then click Apply

A :

The user can press the reset button on the front panel for 5 seconds. The ICS-210x will back to the factory default and the default username and password is "admin".

A :

If the user used the MS-DOS telnet command it will show double character. So the user can use other Telnet software like: "putty" or "NetTerm".

A :

IEEE802.3af Power over Ethernet has been known as using 48VDC (Range from 44VDC to 52VDC) power as the power source. To keep the IAP-2000PS family POE PSE product with flexibility for industrial installation, the IAP-2000PS POE Switch are designed using two power voltage input (either 24V or 48V) to the 802.3af complied power voltage. PLANET has made the four TP interfaces support sufficient 15.4 watt. The only requirement to meet the demand will be the 48VDC power source should have at least 1.35 ampere power capability or 2.7 ampere for 24VDC power source. (15.4 x 4 ≒ 64 watts minimal)

A :

The major differences are the number port of the fiber interface and the fiber-optic distance. The difference is as table above.

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