FAQs

Regarding this detail descriptions, it is suggested to download the product FAQ as below, and read the documentation for more understandings, thank you.

Before dial out, press the correspondence line number you want to use, ex: want to use Line 4 to dial out, must press 4, to switch to line 4 then dial out.

Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information or assistance.

Check if the handset cord is properly connected.

Before dial out, press the correspondence line number you want to use, ex: want to use Line 4 to dial out, must press 2, to switch to line 2 then dial out.

Check if the power adapter is properly connected.
If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly.

Check if the Ethernet cable is properly connected.
Check if the URL is right wrote, the format of URL is: http:// the Internet port IP address
Check if your firewall/NAT settings are correct.
Check if the version of IE is IE8, or use other browser such as Firefox or Mozilla, or contact your administrator, supplier, or ITSP for more information or assistance.